September 10, 2024
One of the most important aspects of running your vacation rental business is having an excellent housekeeping team and keeping them motivated! It’s important to remember that they are the heart of your operation and ultimately responsible for the cleanliness of your property, which leads to guest satisfaction. Since a lack of motivation is one of the primary reasons for high turnover rates in the hospitality industry, it’s essential to boost morale and keep your housekeeping team productive through positive reinforcement and support! Therefore, check out our top 4 tips for motivating your housekeeping staff:
When it comes to measuring the performance of your housekeeping staff, you’ll want to be objective and make the process transparent so that your team knows exactly how their performances are being measured and graded. When your team knows that you are doing your best to be fair and objective, it inspires and motivates them to work harder to earn better evaluations. An excellent way to keep things transparent is with our professional housekeeping app, a convenient and powerful app that keeps your staff in the loop at all times! With this app, your team can check in and out of each appointment, complete checklists, and take time-stamped photos for review straight from their phone!
Another one of the tips for motivating your housekeeping staff is to allow them to share their opinions! You want to ensure that they are allowed to provide suggestions and comments related to work processes, work environments, and anything else that is essential to them. Since your housekeeping staff is directly involved with the day to day operations of your rental property, you’ll want to openly encourage them to speak up if they have anything constructive to say. After all, they are the best ones to know if there are any things that need to be improved or changed with the cleaning process!
One of the best ways of motivating your housekeeping staff is providing a reward for good work! By rewarding team members who are constantly achieving the goals that you have set for them, you are showing them that their work is valued and appreciated. Financial bonuses make great rewards as long as they are significant enough to be appealing to your staff and are within the constraints of your budget. However, rewards don’t necessarily need to be financial and can be anything that you decide to offer to show some appreciation for a job well done!
It’s no secret that one of the best rewards and means of motivation is an increase in pay rate! The key is to reward your housekeeping team with increases in wages on a regular basis based on their performance, which continues to provide them with the motivation to excel at their job. By offering a pay raise to those who are performing at a high level, this is also setting an example for other team members. This may inspire them to step up their performance after seeing that putting in the effort really does pay off!
Now that you know the top tips for motivating your housekeeping staff, take advantage of our professional housekeeping software to keep your team in the loop at all times and make your life easier!
