3 Reasons Hotel and Airbnb Cleanliness Standards Are Crucial to the Guest Experience

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July 16, 2024

Whether you have an Airbnb rental or manage a hotel, you know that cleanliness plays a major role in your success! When it comes to booking accommodations for a business or leisure trip, a clean property is one of the most important factors for guests planning their getaway. This is especially important now that travelers have more choices than ever when selecting a place to stay! Here are the top 3 reasons why hotel and Airbnb cleanliness standards are crucial to the guest experience:

1. Guests Have High Expectations

Guests have high expectations when it comes to the hygiene and overall appearance of their accommodations, now more than ever in the post-covid era! If they choose to stay in an Airbnb rental, they’ll expect the cleanliness standards to match the minimum standards of a traditional moderate or upscale hotel. Since hotel guests are accustomed to fresh linens, spotless bathrooms and clean carpets, these high standards should carry over to an Airbnb rental. While many guests prefer the homey feel, privacy and personal touch of a vacation rental, this does not negate their requirement for the professional level cleaning of a hotel! 

2. Reviews Play a Critical Role

5 star review on app

Another one of the top reasons why hotel and Airbnb cleanliness standards are crucial to the guest experience is because you want to generate a positive review of your accommodations! Both hotels and Airbnb rentals have published reviews that provide potential guests with general feedback on what to expect for their stay. As an Airbnb host, your cleanliness rating has a direct impact on your listing visibility, overall rating and ability to attract new bookings. The same applies to hotel management, as negative feedback about cleanliness standards can push travelers to a different option.

3. Health and Safety Concerns

Cleanliness is not just about aesthetics, as guests also value the health and safety issues of clean accommodations! In the post-pandemic era, cleanliness has remained a key focus.and guests prioritize those properties that can assure them of a safe and hygienic stay. Airbnb implemented an enhanced cleaning initiative for hosts during the height of the pandemic, which included guidelines on how to sanitize every room in a home and what to pay attention to while cleaning. These high cleaning standards were also implemented in hotels, ranging from small independent motels to the most well-known brands in the industry. While the world is no longer under the grips of the pandemic, travelers’ attention to cleanliness and sanitation remains high!

How Our Housekeeping App Makes the Cleaning Process Easier

housekeeping team with app

We know that it can be a daily challenge to meet the high cleaning standards of your guests, so you’ll be excited to know that our professional housekeeping app can make your life much easier! We offer a full suite of operational management tools to help you run your housekeeping and maintenance operations, and it can be customized to match the specific needs of your property! You’ll be able to keep your housekeeping staff in the loop at all times with our convenient and powerful mobile app, and you can create custom inspection checklists, add specific property notes, provide photos to ensure consistency, and much more!

Check out the free demo of our professional housekeeping software today to see how our app can help achieve your hotel and Airbnb cleanliness goals! We look forward to making your life easier!

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